Privacy & Cookie Policy
We are committed to upholding your privacy and any personal information you share with us via this website will be used only for the purposes stated and will not be kept beyond that stated use.
References to ‘we’ or ‘us’ refer to The Pencil Case Ltd of 31 Timbers Green, Llangan, Vale of Glamorgan, CF35 5AZ. This policy explains what information we collect about you and how we use it.
Data We Collect and Why We Need It
Personal details you type in on our contact page or services pages and submit, such as name, contact telephone and email address. We will use this only to provide you with relevant information. Data which allows us to recognise you, your preferences, and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer. The data is then stored on your browser or hard disk. Details about disabling these cookies can normally be found in the Help facility provided with your browser. Your IP address (this is your computer’s individual identification number). This is used to note your interest in our website. To protect your identity, we have “anonymized” your IP address. By submitting your information you consent to the use of that information as set out in this policy. If for any reason our policy does change, we will post the changes on this page so you can view them. If changes occur with which you are unhappy, you can email us and instruct us to no longer use your information. The nature of Internet communications means that your communications may be susceptible to data corruption, interception, and delays. However, we protect your data through SSL certification. The Pencil Case will not be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect, or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.Measures We Have Taken On This Website To Protect Your Personal Information
We will not sell, rent, or pass on your information to any third parties without your express consent. You may contact us at any time to view, amend or delete your personal data, or to exclude it from the usages listed above. To protect your identity, we have “anonymized” your IP address, meaning we never collect your full IP address – this enables us to differentiate you from other website visitors, but does not enable us (or anyone else) to identify you as an individual. We protect your data through SSL certification: any data that is transmitted from our website is encrypted through Secure Socket Layer technology.Hyperlinks
You may come across hyperlinks on this site. These hyperlinks may take you to sites operated by other organisations which we are not responsible for. When preparing our website we have taken every care possible. However, we have no control over any of the information you can access via other web sites. Therefore, no mention of any organisation, company, or individual to which our web site is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of The Pencil Case.Copyright Notice
All design, text, graphics, and arrangement thereof are the copyright of The Pencil Case or of other copyright owners. Any unauthorised reproduction of the contents of this site without the prior written permission of The Pencil Case is strictly prohibited.Cookies
Cookies are small pieces of data, usually in text files, that are placed on your computer to record information about you and your activity on our website. There are 4 types of cookies:- Strictly Necessary Cookies – Without these cookies our website would not be able to function properly. Most strictly necessary cookies are session cookies and are deleted once your leave our website.
- Performance Cookies – Performance cookies are generally used for analytics and statistics gathering. They collect information about how you use our website, such as pages visited, visit durations etc.
- Functionality Cookies – These cookies are designed to enhance your personal experience on our website by remembering choices you have made.
- Targeting/Advertising Cookies – These cookies deliver adverts targeted to you and your interests. They may also control the number of times you see a particular advertisement and also measure the effectiveness of the advertising campaign.
- Session Cookies – These are temporary cookies used for the duration f your visit to our website. Once you close the browser these cookies automatically stop. Session cookies are used to improve the user experience whilst visiting our site and prevent you having to re-enter information.
- Persistent Cookies – These are stored on your device after you have visited our website. These cookies remember information for your next visit to our website.
- 1st Party Cookies – Placed on your computers by our software.
- 3rd Party Cookies – Placed on your computers by other software.
Cookies Used On This Site
The following cookies are used on this website:- PHPSESSID – we use this strictly necessary session cookie to confirm that we have received your submission on any of our forms.
- DYNSRV – This strictly necessary session cookie is used to manage server traffic and improve page load times.
- cookie_notice_closed – this persistent performance cookie prevents you needing to close and hide the cookie notice on every page and every time you visit the website.
- wordpress_, wordpress_logged_in_ and wp-settings – These strictly necessary session cookies manage are used to manage your view of the website.
- woocommerce_cart_hash, woocommerce_items_in_cartand woocommerce_recently_viewed – Our shop is powered by WooCommerce, which uses these performance cookies to remember your shopping activity and save you having to refill your cart as you navigate around the site.
- _gat, _gaand _gid – These performance cookies are used by Google Analytics to uniquely identify website visitors and to manages performance at busy times.
- Javascript controls many of the website functions. Javascript adds strictly necessary session cookies to your computer. These cookies do not contain personal data and are necessary for the website to function correctly.
- Google’s Captcha (the tick box that determines you are human) places cookies on your computer, but does not gather any personal information.
- Worldpay, the payment gateway that controls the financial transaction and its associated details, places cookies on your computer. Paypal’s Cookie Policy can be seen here
GPDR Compliance Statement
The Pencil case Limited has its Head Office based at 31 Timbers Green, Llangan, Vale of Glamorgan, CF35 5AZ.. We may process “personal data” (as defined in data protection legislation) as part of our contracted services and/or in our administration, this may be data relating to company business, and/or relating to clients, although data may be accessed remotely. All data are held securely and for as long as they relate to the reasons for collection and/or if there is a statutory retention period. Data may be shared with third parties as part of our contracted services and/or if we are required by law to do so. We cannot accept any liability for any processing conducted by a third party outside our remit. There is a data retention schedule in place. Data are held in UK based systems, even if accessed remotely. There are technical security measures in place – encryption where necessary and restriction of access to data to maintain integrity and privacy. Where we utilize cloud-based services, the security of such systems has been considered. Organizational measures such as policies and directions for staff when entering data or marketing are also in place.
